Privacy Policy

Shaney Britz Biokineticist
Last updated: 2026

1. Introduction

Shaney Britz Biokineticist is committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with this website or the practice.

2. Responsible Party

The responsible party for personal information collected through this website and practice is:

Shaney Britz Biokineticist
HPCSA Registered Biokineticist
Practice Number (PCNS): 1298348
Email: shaneybritz@britzbiokinetics.com

3. Personal Information We May Collect

We may collect and process the following types of personal information:

Full name and surname
Contact details (email address, phone number)
Appointment-related information
Medical aid details (where applicable)
Health-related information shared during consultations
Information submitted via contact or booking forms
Website usage data (basic analytics)

Health and medical information is handled with strict confidentiality and processed only for lawful healthcare purposes.

4. How Personal Information Is Collected

Personal information may be collected when you:

Complete a contact or enquiry form
Book an appointment
Communicate via email, phone, or WhatsApp
Attend a consultation
Use the website (cookies and analytics)

5. Purpose of Processing Personal Information

Your personal information is processed for the following purposes:

To respond to enquiries and manage bookings
To provide biokinetics services and care
To maintain accurate patient records
To process medical aid documentation (where applicable)
To comply with legal, ethical, and regulatory obligations
To improve website functionality and user experience

Your information will never be sold, rented, or shared for marketing purposes.

6. Sharing of Personal Information

Personal information may only be shared:

With medical aid schemes (where authorised and required)
With other healthcare professionals (with consent or where clinically appropriate)
Where required by law or regulatory authorities

All third parties are required to maintain confidentiality and comply with POPIA.

7. Storage and Security of Information

Reasonable technical and organisational measures are implemented to safeguard personal information against loss, unauthorised access, unlawful processing, disclosure, or misuse.

8. Retention of Personal Information

Personal information is retained only for as long as necessary to fulfil healthcare, legal, and HPCSA record-keeping obligations. Thereafter, information is securely destroyed or anonymised.

9. Your Rights Under POPIA

You have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of information where legally permissible
Object to the processing of personal information
Withdraw consent (where applicable)

Requests can be submitted in writing to: shaneybritz@britzbiokinetics.com

10. Cookies & Website Analytics

This website may use cookies to improve functionality and user experience. Cookies do not collect personally identifiable information unless voluntarily provided.

11. Changes to This Privacy Policy

This policy may be updated from time to time to ensure continued compliance. Updates will be published on this page.

12. Contact Information

For privacy-related enquiries or POPIA requests, please contact: shaneybritz@britzbiokinetics.com